Quick answer
The roles have different customer relationships, workflows and earning rules.
What to do
Follow these steps
- 1
Choose Affiliate when the traveler completes their own booking after a referral.
- 2
Choose Travel agent when you create quotes or bookings for named clients.
- 3
Apply for both roles only when your business genuinely performs both activities.
Important details
Before you continue
- Do not use affiliate links to create undisclosed self-bookings.
- Agent commission and affiliate attribution cannot be stacked on one booking.
- Each role requires approval and appropriate disclosures.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.