Travel agents

Choose agent commission or markup

Use the automatic commission rate or set a permitted client markup; the two modes cannot be combined.

Tripnatic-approved guidanceReviewed 23 August 2026

Quick answer

Commission is funded from Tripnatic's operator share. Markup changes the client price and disables commission for that booking.

What to do

Follow these steps

  1. 1

    Choose the earning mode before sending the quote or booking.

  2. 2

    Review the client total and agency earning disclosure.

  3. 3

    Confirm the selected mode; it is captured with the booking.

Important details

Before you continue

  • There are no negotiated net product rates in the standard marketplace model.
  • Low-margin products use the same Tripnatic operator commission structure.
  • Staff can audit unusual pricing or markup behavior.

Need account-specific help?

Send the details to support

Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.

Submit a ticket