Quick answer
The reporting system separates link clicks, booking events, cancellations and commission-eligible completions.
What to do
Follow these steps
- 1
Publish the generated link without modifying its tracking fields.
- 2
Monitor clicks and resulting bookings in the affiliate dashboard.
- 3
Review excluded or reversed conversions before contacting support.
Important details
Before you continue
- A click does not itself create commission.
- Self-referrals, duplicate events and invalid traffic can be excluded.
- Refunded, cancelled or charged-back bookings may not remain eligible.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.