Quick answer
Monthly evaluation uses the highest qualifying result from the rolling six- or twelve-month window.
What to do
Follow these steps
- 1
Open the commission panel to see the current tier.
- 2
Track completed paid value and qualifying completed bookings.
- 3
Maintain good standing and review the next evaluation date.
Important details
Before you continue
- Agent tiers lock for three months after an earned change.
- A downgrade requires two distinct failed monthly evaluations and moves one tier at a time.
- Every booking keeps the rate captured when it was created.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.