Everyone

Understand customer, operator, agent and affiliate roles

Each Tripnatic workspace has different permissions and responsibilities.

Tripnatic-approved guidanceReviewed 23 August 2026

Quick answer

Customers book experiences, operators supply them, travel agents book for clients, and affiliates refer visitors through tracked links.

What to do

Follow these steps

  1. 1

    Use the customer area for personal travel bookings.

  2. 2

    Apply for the appropriate partner role if you operate tours, sell for clients or publish referrals.

  3. 3

    Wait for verification before expecting access to a restricted workspace.

Important details

Before you continue

  • One organization may need separate approved roles for different business activities.
  • Staff permissions inside an operator or agency should follow each person's job.
  • Never use an affiliate link to disguise an agent booking or operator sale.

Need account-specific help?

Send the details to support

Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.

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