Quick answer
Monthly evaluation uses the highest qualifying result from the rolling six- or twelve-month performance window together with quality checks.
What to do
Follow these steps
- 1
Open the commission panel to see the current tier and progress.
- 2
Maintain completed booking value, volume, fulfillment, cancellation and confirmation performance.
- 3
Review the next monthly evaluation and any active tier lock.
Important details
Before you continue
- Six-month operator tier locks protect an earned rate.
- A downgrade requires two distinct failed monthly evaluations and moves one tier at a time.
- Every booking keeps the operator rate captured when that booking was made.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.