Operator help

Apply as a tour operatorSubmit accurate business details and wait for verification before publishing activities.

Manage operator team accessGive each staff member their own login and only the permissions needed for their role.

Create an activity listingComplete the guided product editor from core details through programs, pricing, policies, media and review.

Automatic listing SEOTripnatic generates search titles, descriptions and structured metadata from approved listing content.

Generate and review listing translationsCreate language drafts from the English source, then review each draft before publication.

Upload compliant activity photosUse clear, relevant JPG, PNG or WebP images without text, logos, watermarks or misleading content.

Create programs and bookable optionsUse programs for distinct versions such as standard, one-hour, extended or private experiences.

Choose half-day, full-day or multi-day formatSelect the tour-length tag that best represents the customer commitment.

Choose per-person, per-booking or per-vehicle pricingSet the charging model separately for every bookable program.

Price solo drivers and vehicle passengersUse separate solo and passenger-inclusive rates when the vehicle cost changes with occupancy.

Configure age, weight and participation restrictionsRecord every rule customers need before booking and staff need at check-in.

Choose the correct confirmation workflowUse instant confirmation only when capacity and booking rules can confirm automatically.

Manage monthly availability by tourUse the Availability workspace for date-specific departures, capacity, blocks and quick booking overview.

Block, reopen or bulk-edit datesApply booking-safe changes to one tour across a selected date range.

Scan, pick up and check in customer ticketsUse the dedicated Scanner tab to validate a secure QR ticket or its manual fallback code against the selected departure.

Prepare ticket scanning for weak or no internetDownload the selected departure before leaving reliable coverage, then synchronize provisional events when the connection returns.

Manage pickup, departure and completionProgress each departure through its operational journey and undo an accidental step when necessary.

Cancel a departure or report a no-showUse the booking workflow so customers, payouts and staff records update together.

Use protected messages, translation and reportingKeep booking communication in Tripnatic, translate when needed and report inappropriate messages.

Promote an activity with sponsored placementCreate a CPC campaign with relevant automatic placements, a daily budget and maximum bid.

Read promotion performance and booking attributionCompare impressions, clicks, click rate, spend and bookings generated by each campaign.

Understand operator commission tiersNew operators start at 30% and can automatically earn 28%, 26% and 25% tiers.

Track operator payoutsUse Payouts to review the monthly statement, cleared bookings, holds, adjustments and bank reference.

Maintain operator account standingResolve risk alerts, booking failures, review patterns and document issues before they restrict sales or payouts.

Upload operator documents securelyUse the designated upload field and never send identity, payout or compliance documents in ordinary chat.