Quick answer
The booking must survive cancellation, refund, chargeback and fraud review requirements.
What to do
Follow these steps
- 1
Open the attributed booking status in Reports.
- 2
Review any pending, approved, reversed or excluded reason.
- 3
Submit a ticket when the status conflicts with the written affiliate terms.
Important details
Before you continue
- Affiliate commission is separate from travel-agent commission.
- Self-referrals and manipulated traffic are not eligible.
- Historical booking snapshots preserve the applicable program terms where configured.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.