Quick answer
The client should receive the voucher, pickup information, requirements and a way to reach the agency or protected booking support.
What to do
Follow these steps
- 1
Open the confirmed booking.
- 2
Review the traveler details and latest operational information.
- 3
Send or download the client-safe voucher and itinerary.
Important details
Before you continue
- Do not forward internal commission or staff notes.
- Use the updated document after a date, program or pickup change.
- Explain which items remain pending confirmation.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.