Quick answer
The operator must be able to supply the requested program on the same or a new departure.
What to do
Follow these steps
- 1
Compare the requested program's restrictions and price.
- 2
Submit the change through the booking or support flow.
- 3
Wait for confirmation and use only the updated voucher.
Important details
Before you continue
- Pay any positive difference before the upgrade is confirmed.
- Refund of a downgrade depends on the cancellation terms.
- Program duration, pickup and guide language can change.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.