Quick answer
Do not arrive with unregistered participants or assume an unused place is refundable.
What to do
Follow these steps
- 1
Open the booking and check whether traveler changes are available.
- 2
Enter the new traveler mix and review the recalculated price.
- 3
Complete any additional payment or wait for the approved partial refund.
Important details
Before you continue
- Capacity may prevent adding travelers.
- Removing a traveler is subject to the booking's cancellation policy.
- Per-booking and per-vehicle prices may not change proportionally.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.
