Quick answer
Tripnatic and operators cannot assess an individual's medical fitness through general support.
What to do
Follow these steps
- 1
Review movement, terrain, boat, vehicle and pregnancy restrictions.
- 2
Ask the operator a specific operational question without sharing unnecessary medical data.
- 3
Do not book when the listing marks the activity unsuitable for your condition.
Important details
Before you continue
- Conditions can change on the day because of sea, road or weather movement.
- A doctor's advice does not require an operator to exceed a safety limit.
- Use the accessibility article for mobility and assistance planning.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.