Safety and accessibility

Report an urgent safety incidentContact local emergency services first, move to safety and then use Tripnatic's priority incident form.

Check age and weight restrictionsRead the program-specific limits before booking and enter every traveler accurately.

Pregnancy, medical and mobility considerationsUse the listing restrictions and obtain appropriate medical advice before booking.

Find accessibility informationCheck terrain, steps, vehicle access, seating, toilets and assistance needs before booking.

Driving licenses and vehicle participationBring the original valid license and meet every stated driver-age and experience requirement.

Safety equipment and briefingsUse the equipment supplied or required by the operator and attend the full safety briefing.

Report unsafe or misleading activity informationSend the activity link and identify the exact restriction, image, instruction or claim that needs review.

Book safely for children and familiesUse the exact ages on the travel date and check passenger, driver and supervision rules.