Quick answer
Life jackets, helmets, restraints and other equipment must fit and be used as instructed.
What to do
Follow these steps
- 1
Review What to bring and included equipment.
- 2
Tell the crew immediately if equipment is damaged or does not fit.
- 3
Do not begin the activity until required equipment and instructions are complete.
Important details
Before you continue
- Personal equipment may require operator approval.
- Removing required equipment can end participation.
- Report serious equipment concerns through the safety form after moving to safety.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.