Quick answer
Translations should preserve the original message so important operational wording can be checked.
What to do
Follow these steps
- 1
Open Messages and select the client or booking conversation.
- 2
Enable translation and choose the target language.
- 3
Use Report for fraud, abuse, off-platform payment or other policy concerns.
Important details
Before you continue
- Review names, times, locations, restrictions and money amounts carefully.
- Do not upload unnecessary identity or card documents in chat.
- A report enters staff moderation without exposing private review details in the conversation.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.