Quick answer
Open the booking to find the voucher, receipt or invoice information currently available for that transaction.
What to do
Follow these steps
- 1
Open My Trips and choose the booking.
- 2
Locate Documents, Receipt or Voucher.
- 3
If a required business document is missing, submit a ticket with the legal billing details.
Important details
Before you continue
- A voucher is not a tax invoice.
- The operator and Tripnatic may issue different documents for their respective services.
- Payment documents are available only after a completed transaction.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.