Quick answer
A date change is complete only after the new departure is confirmed and the voucher updates.
What to do
Follow these steps
- 1
Open the booking and select Change date if available.
- 2
Choose an eligible departure and review any price difference.
- 3
Confirm the change and download the updated voucher.
Important details
Before you continue
- Availability and the original cancellation policy still apply.
- A request does not reserve the new date until accepted.
- Programs, pickup zones or seasonal prices can differ on the new date.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.
