Travelers

Request a new activity date or departure

Use self-service rescheduling when available or send a request before the applicable cutoff.

Tripnatic-approved guidanceReviewed 23 August 2026

Quick answer

A date change is complete only after the new departure is confirmed and the voucher updates.

What to do

Follow these steps

  1. 1

    Open the booking and select Change date if available.

  2. 2

    Choose an eligible departure and review any price difference.

  3. 3

    Confirm the change and download the updated voucher.

Important details

Before you continue

  • Availability and the original cancellation policy still apply.
  • A request does not reserve the new date until accepted.
  • Programs, pickup zones or seasonal prices can differ on the new date.

Need account-specific help?

Send the details to support

Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.

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