Quick answer
Read the exact refundable window on the activity and again at checkout.
What to do
Follow these steps
- 1
Open Cancellation policy on the activity page.
- 2
Note the local cutoff time and timezone.
- 3
Compare the policy with the travel date before completing checkout.
Important details
Before you continue
- Flexible 24-hour, flexible 48-hour, flexible 72-hour, moderate seven-day and non-refundable products have different windows.
- The policy saved with the confirmed booking is not changed retroactively.
- A non-refundable booking remains subject to operator-cancellation and mandatory legal rights.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.