Quick answer
Requirements vary by activity and program, so review both the listing and voucher.
What to do
Follow these steps
- 1
Open Guest requirements and What to bring.
- 2
Prepare the voucher and required original documents.
- 3
Arrive before the stated check-in or pickup time.
Important details
Before you continue
- A digital voucher is normally sufficient unless the listing asks for print.
- Age or license checks may be required before participation.
- Missing mandatory documents can prevent participation without a refund.
Need account-specific help?
Send the details to support
Include the booking or partner reference and the exact step that did not work. Never include passwords or full card information.