Pickup and check-in

Check whether hotel pickup is includedPickup is available only inside the zones and conditions written on the activity.

Add or update accommodation detailsProvide the exact property name, address and reachable phone number before the operational cutoff.

Find the final pickup timeThe final time appears in the booking and messages after the operator completes routing.

Prepare for a meeting-point activityUse the confirmed map, entrance description and check-in time on the voucher.

What to do when pickup is lateStay at the confirmed location and contact the operator through the booking before leaving.

If you miss the pickupContact the operator immediately; joining later is possible only when operations and safety allow it.

What to bring for check-inBring the current voucher and every identity, license, ticket or consent document listed by the activity.

Understand pickup and check-in statusesOperators move each booking through pickup, check-in, departure and completion steps.

Travel with luggage or special equipmentAsk before booking when you need space for large bags, wheelchairs, strollers or sports equipment.