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32 articles matching “Operator help”
Understand operator commission tiers
New operators start at 30% and can automatically earn 28%, 26% and 25% tiers.
Operator helpApply as a tour operator
Submit accurate business details and wait for verification before publishing activities.
Operator helpMaintain operator account standing
Resolve risk alerts, booking failures, review patterns and document issues before they restrict sales or payouts.
Operator helpManage operator team access
Give each staff member their own login and only the permissions needed for their role.
Operator helpTrack operator payouts
Use Payouts to review the monthly statement, cleared bookings, holds, adjustments and bank reference.
Operator helpUpload operator documents securely
Use the designated upload field and never send identity, payout or compliance documents in ordinary chat.
Operator helpAutomatic listing SEO
Tripnatic generates search titles, descriptions and structured metadata from approved listing content.
Operator helpBlock, reopen or bulk-edit dates
Apply booking-safe changes to one tour across a selected date range.
Operator helpCancel a departure or report a no-show
Use the booking workflow so customers, payouts and staff records update together.
Operator helpChoose half-day, full-day or multi-day format
Select the tour-length tag that best represents the customer commitment.
Operator helpChoose per-person, per-booking or per-vehicle pricing
Set the charging model separately for every bookable program.
Operator helpChoose the correct confirmation workflow
Use instant confirmation only when capacity and booking rules can confirm automatically.
Operator helpConfigure age, weight and participation restrictions
Record every rule customers need before booking and staff need at check-in.
Operator helpCreate an activity listing
Complete the guided product editor from core details through programs, pricing, policies, media and review.
Operator helpCreate programs and bookable options
Use programs for distinct versions such as standard, one-hour, extended or private experiences.
Operator helpGenerate and review listing translations
Create language drafts from the English source, then review each draft before publication.
Operator helpManage monthly availability by tour
Use the Availability workspace for date-specific departures, capacity, blocks and quick booking overview.
Operator helpManage pickup, departure and completion
Progress each departure through its operational journey and undo an accidental step when necessary.
Operator helpPrepare ticket scanning for weak or no internet
Download the selected departure before leaving reliable coverage, then synchronize provisional events when the connection returns.
Operator helpPrice solo drivers and vehicle passengers
Use separate solo and passenger-inclusive rates when the vehicle cost changes with occupancy.
Operator helpPromote an activity with sponsored placement
Create a CPC campaign with relevant automatic placements, a daily budget and maximum bid.
Operator helpRead promotion performance and booking attribution
Compare impressions, clicks, click rate, spend and bookings generated by each campaign.
Operator helpScan, pick up and check in customer tickets
Use the dedicated Scanner tab to validate a secure QR ticket or its manual fallback code against the selected departure.
Operator helpUpload compliant activity photos
Use clear, relevant JPG, PNG or WebP images without text, logos, watermarks or misleading content.
Operator helpUse protected messages, translation and reporting
Keep booking communication in Tripnatic, translate when needed and report inappropriate messages.
Travel agent helpBuild a multi-activity client itinerary
Arrange several activities without hiding their separate operators, policies or confirmation states.
Affiliate helpPromote Tripnatic transparently
Use accurate descriptions, disclose the affiliate relationship and never impersonate Tripnatic or an operator.
Travel agent helpChoose agent commission or markup
Use the automatic commission rate or set a permitted client markup; the two modes cannot be combined.
Travel agent helpManage client changes and cancellations
Open the affected booking and follow its individual policy, availability and approval workflow.
Travel agent helpQuote expiry, availability and price changes
Set a reasonable expiry and refresh every item before turning the quote into bookings.
Pickup and check-inUnderstand pickup and check-in statuses
Operators move each booking through pickup, check-in, departure and completion steps.
Bookings and vouchersUse your Tripnatic booking reference
The booking reference identifies one reservation across support, messaging and operations.